Naveen Kulkarni

Enterprises have started to realize the value of Service Oriented Architecture (SOA) and have adopted it as a mainstream enterprise IT architecture. However it's important for enterprises to realize that SOA presents a significantly different business and technology adoption model from a management perspective. Business Service Management (BSM) is an approach to managing and making visible the impact of changes in business and IT. The IT infrastructure library is a framework for managing IT services. In this article we will explore the challenges in managing services in SOA and propose a way for BSM and ITIL to be used to build a platform for managing services in an SOA ecosystem. Service Management in Enterprises Broadly put services can be categorized into two types, services offered by the business and services offered to the business. A service offered by the ... (more)

Inducing Behavioral Adaptations Within SOA and Web Services

Web services have evolved from plain application-integration enablers to value-added stand-alone functionality providers such as getting a quote to a comprehensive business function like processing orders. Enterprises are exploiting this new revenue model by offering such business functions as services on usage basis. Information sharing instances such as Amazon's e-commerce services have helped in the creation of new powerful solutions using business functions as services. Why Do We Need Adaptation in Web Services? In the vision of e-business, it becomes important to address the ... (more)